Client Service Receptionist - Tax Office (In-Person)

H&R Block, Inc.; Immokalee (FL); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

None

Job summary

H&R Block, Inc. in Fort Myers, FL is seeking a Seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations. This in-person role offers opportunities to grow into tax preparation or leadership with training and teamwork.

Responsibilities include greeting clients, routing them to the right tax pro, managing intake, and maintaining a professional office environment while protecting confidential information during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment
• Strong interpersonal and communication skills for team and clients
• Ability to multitask and manage competing priorities
• Organizational skills with attention to detail and follow-through
• Comfort with basic computer programs and scheduling tools
• Availability to work evenings and weekends during tax season

Responsibilities

• Greet clients warmly and provide a professional first impression
• Answer phones, schedule appointments, match clients with the right tax pro
• Manage client check-in and intake, scan and organize documents
• Maintain office organization and cleanliness for a smooth experience
• Collaborate with tax professionals to support daily operations
• Handle sensitive client information with care and confidentiality

Skills

Client service

Interpersonal skills

Communication

Multitasking

Attention to detail

Confidentiality

Availability evenings/weekends

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Fort Myers, FL is seeking a Seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations. This in-person role offers opportunities to grow into tax preparation or leadership with training and teamwork.

Responsibilities include greeting clients, routing them to the right tax pro, managing intake, and maintaining a professional office environment while protecting confidential information during tax season.