Seasonal Front Desk & Client Services

H&R Block, Inc.; Vero Beach (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist for an in-person role in Florida. You will greet clients, handle check-ins, schedule appointments, and support tax professionals to ensure a smooth, professional experience during tax season.

The position emphasizes strong customer service, multitasking, and confidentiality, with opportunities to advance into tax preparation or office leadership through on-the-job training.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for client interactions.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Microsoft Office, scheduling systems).

Responsibilities

• Greet clients warmly and provide a professional first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Interpersonal skills

Multitasking

Computer skills

Education

High school diploma/GED

Tools

Scheduling systems

Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist for an in-person role in Florida. You will greet clients, handle check-ins, schedule appointments, and support tax professionals to ensure a smooth, professional experience during tax season.

The position emphasizes strong customer service, multitasking, and confidentiality, with opportunities to advance into tax preparation or office leadership through on-the-job training.