In-Office Client Service & Receptionist (Evenings/Weekends)

H&R Block, Inc.; Cape Coral (FL); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Fort Myers, FL. You’ll be the welcoming first impression for every client, manage scheduling, assist daily office operations, and work closely with tax professionals in person.

With training and support, this role can become a stepping stone into tax preparation or office leadership. Availability for evenings and weekends during tax season is required, and you’ll handle sensitive client information with confidentiality.

Qualifications

• Experience in fast-paced, client-facing environments.
• Strong interpersonal and professional communication.
• Ability to multitask and manage priorities.
• Organized with attention to detail and follow-through.
• Familiarity with basic computer tools and scheduling systems.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document scanning.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information confidentially.

Skills

Customer service

Multitasking

Scheduling

Communication

Data handling

Microsoft Office

Teams

Education

High school diploma

Tools

Microsoft Office

Teams

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Fort Myers, FL. You’ll be the welcoming first impression for every client, manage scheduling, assist daily office operations, and work closely with tax professionals in person.

With training and support, this role can become a stepping stone into tax preparation or office leadership. Availability for evenings and weekends during tax season is required, and you’ll handle sensitive client information with confidentiality.