Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Highland Park (MI); Vor Ort; USD 17.000 - 25.000; Teilzeit

Zusammenfassung

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations in our Detroit, MI office. This in-person role handles greeting, scheduling, document intake, and coordination with tax professionals.

You will join a team of tax professionals and gain potential growth into tax preparation or office leadership, with training provided. The position emphasizes confidentiality and professional client service during tax season.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs (MS Office, scheduling tools).
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Kenntnisse

Client service

Multitasking

Communication

Organizational skills

MS Office

Scheduling systems

Ausbildung

High school diploma

Tools

Microsoft Office

Scheduling systems

Jobbeschreibung

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations in our Detroit, MI office. This in-person role handles greeting, scheduling, document intake, and coordination with tax professionals.

You will join a team of tax professionals and gain potential growth into tax preparation or office leadership, with training provided. The position emphasizes confidentiality and professional client service during tax season.