Front Desk & Client Care Specialist (Seasonal)

H&R Block, Inc.; Ferndale (MI); Presencial; USD 17.000 - 25.000; Tempo parcial

Resumo da vaga

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to be the welcoming face of our Detroit-area office. This in-person role focuses on scheduling, client intake, and supporting tax professionals during peak season.

You'll greet clients, manage check-ins, and coordinate with the team to ensure a smooth, professional experience while handling confidential information with discretion. This position offers training and growth opportunities within a supportive, client-centric

Qualificações

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and professional communication.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Proficient with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake, including documents.
• Maintain clean and organized reception area.
• Collaborate with team to support daily operations.
• Handle confidential client information with care.

Conhecimentos

Client service

Interpersonal communication

Multitasking

Organizational skills

Computer skills

Scheduling systems

Formação

High school diploma/GED

Descrição da vaga

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to be the welcoming face of our Detroit-area office. This in-person role focuses on scheduling, client intake, and supporting tax professionals during peak season.

You'll greet clients, manage check-ins, and coordinate with the team to ensure a smooth, professional experience while handling confidential information with discretion. This position offers training and growth opportunities within a supportive, client-centric