Seasonal Front Desk & Client Services Pro

H&R Block; Everett (WA); Presencial; USD 29.000 - 37.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. in Everett is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage check-in, and support daily office operations alongside tax professionals.

This in-person role offers training and a pathway into tax preparation or office leadership, with evenings and weekends during tax season. You will help match clients with the right specialist and maintain a professional, confidential environment.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for collaborating with team members and serving clients professionally.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Conocimientos

Interpersonal communication

Multitasking

Organizational skills

Team collaboration

Educación

High school diploma/GED

Herramientas

Microsoft Office

Microsoft Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. in Everett is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage check-in, and support daily office operations alongside tax professionals.

This in-person role offers training and a pathway into tax preparation or office leadership, with evenings and weekends during tax season. You will help match clients with the right specialist and maintain a professional, confidential environment.