Seasonal Client Concierge & Receptionist (Evenings/Weekends)

H&R Block, Inc.; Anacortes (WA); On-site; USD 24,000 - 37,000; Part time

Job summary

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in Everett, WA. You’ll work with tax professionals and handle intake, documents, and client information with confidentiality.

In-person role with opportunities to explore tax prep or office leadership paths. Some evenings and weekend shifts are required during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Handle client check-ins and intake, including document scanning.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals and team to support daily operations.
• Handle sensitive client information with confidentiality.

Skills

Client service

Communication

Multitasking

Organization

MS Office

Scheduling tools

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in Everett, WA. You’ll work with tax professionals and handle intake, documents, and client information with confidentiality.

In-person role with opportunities to explore tax prep or office leadership paths. Some evenings and weekend shifts are required during tax season.