Seasonal Client Services Receptionist

H&R Block; Everett (WA); Presencial; USD 29.000 - 37.000; A tiempo parcial

Descripción de la vacante

H&R Block is hiring a seasonal Client Service Professional / Receptionist in Everett, WA. You will greet clients, manage scheduling, and support daily office operations alongside tax professionals.

This role serves as the face of the office and offers a pathway into tax preparation or leadership with on-site training. The position requires strong customer service, multitasking, and discretion when handling sensitive information.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Microsoft Office, scheduling systems).

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conocimientos

Interpersonal skills

Communication

Multitasking

Organizational skills

Basic computer skills

Evenings/weekends availability

Educación

High school diploma/GED

Descripción del empleo

H&R Block is hiring a seasonal Client Service Professional / Receptionist in Everett, WA. You will greet clients, manage scheduling, and support daily office operations alongside tax professionals.

This role serves as the face of the office and offers a pathway into tax preparation or leadership with on-site training. The position requires strong customer service, multitasking, and discretion when handling sensitive information.