Seasonal Front Desk & Client Concierge (Evenings/Weekends)

H&R Block, Inc.; Silver Bay (MN); On-site; USD 16,000 - 37,000; Part time

Job summary

H&R Block in Minnesota is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client check-in, scheduling, and assist tax professionals.

This in-person role offers training and opportunities to grow into tax preparation or leadership. Evening and weekend availability during tax season is required.

Join a team focused on client service, confidentiality, and a smooth daily operation.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Detail-oriented with strong organizational skills.
• Proficiency with basic computer tools (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service

Communication

Multitasking

Organization

Computer skills

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Job description

H&R Block in Minnesota is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client check-in, scheduling, and assist tax professionals.

This in-person role offers training and opportunities to grow into tax preparation or leadership. Evening and weekend availability during tax season is required.

Join a team focused on client service, confidentiality, and a smooth daily operation.