Seasonal Front Desk & Client Services Pro

H&R Block; Beaverton (OR); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and coordinate scheduling in a busy Beaverton, OR office. You will guide clients to the right tax professional and support daily operations alongside tax experts.

This in-person role develops organizational and communication skills, with opportunities to advance into tax preparation or office leadership through hands-on training and teamwork.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain a clean, organized office to support a professional client experience.
• Collaborate with tax professionals and team members for smooth operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Communication

Team collaboration

Multitasking

Organizational skills

Microsoft Office

Scheduling systems

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and coordinate scheduling in a busy Beaverton, OR office. You will guide clients to the right tax professional and support daily operations alongside tax experts.

This in-person role develops organizational and communication skills, with opportunities to advance into tax preparation or office leadership through hands-on training and teamwork.