Seasonal Front Desk & Client Concierge

H&R Block, Inc.; Bend (OR); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients and manage scheduling, supporting daily office operations in-person in Bend, Oregon. You will collaborate with tax professionals and help ensure a smooth, professional client experience during tax season.

This role offers an opportunity to grow into tax preparation or office leadership with evenings and weekends work during peak season, in a hands-on, customer-facing environment.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling systems.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer phones, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake processes and organize documents.
• Maintain office organization and support daily operations.
• Collaborate with tax professionals to ensure seamless service.
• Handle sensitive client information with discretion.

Skills

Client service

Interpersonal skills

Multitasking

Attention to detail

Computer basics

Education

High school diploma/GED

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients and manage scheduling, supporting daily office operations in-person in Bend, Oregon. You will collaborate with tax professionals and help ensure a smooth, professional client experience during tax season.

This role offers an opportunity to grow into tax preparation or office leadership with evenings and weekends work during peak season, in a hands-on, customer-facing environment.