Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Bear (DE); On-site; USD 19,000 - 28,000; Part time

Job summary

H&R Block, Inc. in the Delaware area seeks a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations. This in-person role offers training and a path into tax preparation or office leadership.

You will answer calls, check clients in, scan documents, keep the office organized, and collaborate with tax professionals to ensure a smooth client experience. Availability to work evenings and weekends during tax season is required.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; collaborate with team and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using Microsoft Office, Teams and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Multitasking

Communication

Attention to detail

Office organization

Confidentiality

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Job description

H&R Block, Inc. in the Delaware area seeks a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations. This in-person role offers training and a path into tax preparation or office leadership.

You will answer calls, check clients in, scan documents, keep the office organized, and collaborate with tax professionals to ensure a smooth client experience. Availability to work evenings and weekends during tax season is required.