Seasonal Front Desk & Client Services Specialist

H&R Block, Inc.; Louisville (KY); Presencial; USD 17.000 - 25.000; Tempo parcial

Resumo da vaga

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage scheduling, and support daily office operations.

This in-person role provides a pathway into tax preparation or office leadership with training and team support. You will coordinate client check-ins, scan and organize documents, and work alongside tax professionals to ensure a professional and efficient client experience.

Qualificações

• Experience in fast-paced client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Microsoft Office, Teams and scheduling systems).

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Conhecimentos

Customer service

Communication

Multitasking

Organization

Tech tools

Formação

High school diploma

Ferramentas

Microsoft Office

Scheduling software

Descrição da vaga

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage scheduling, and support daily office operations.

This in-person role provides a pathway into tax preparation or office leadership with training and team support. You will coordinate client check-ins, scan and organize documents, and work alongside tax professionals to ensure a professional and efficient client experience.