Seasonal Front Desk & Client Service Pro

H&R Block, Inc.; Garden City Park (NY); On-site; USD 23,000 - 37,000; Part time

Benefits offered by this job

Medical & prescription drug coverage

401(k) plan

Employee Assistance Program

Associate discount program

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will work with tax professionals to ensure a smooth client experience and handle sensitive documents with discretion.

The role requires interpersonal skills, multitasking, and availability for tax season evenings and weekends, with training provided to grow into tax preparation or leadership roles.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with team collaboration.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including scanning documents.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Interpersonal skills

Communication

Multitasking

Attention to detail

Office software

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will work with tax professionals to ensure a smooth client experience and handle sensitive documents with discretion.

The role requires interpersonal skills, multitasking, and availability for tax season evenings and weekends, with training provided to grow into tax preparation or leadership roles.