Seasonal Client Service & Front Desk Receptionist

H&R Block, Inc.; Utah; On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations. This in-person role offers a path into tax preparation or office leadership with training and team support.

You will greet clients, route them to the right tax professional, handle check-ins, organize documents, and maintain a professional, confidential environment during busy tax seasons.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with detail and follow-through.
• Proficiency with computer programs (Office, Teams, scheduling).
• Availability evenings and weekends during tax season.

Responsibilities

• Greet clients and be the face of the office.
• Answer calls, schedule appointments, match clients with tax pros.
• Manage check-in and intake, including scanning documents.
• Maintain office organization and cleanliness.
• Collaborate with tax pros to ensure smooth operations.
• Handle sensitive client information with confidentiality.

Skills

Client service

Communication

Multitasking

Attention to detail

Computer skills

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office

Scheduling systems

Microsoft Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations. This in-person role offers a path into tax preparation or office leadership with training and team support.

You will greet clients, route them to the right tax professional, handle check-ins, organize documents, and maintain a professional, confidential environment during busy tax seasons.