Seasonal Client Concierge & Front Desk Specialist

H&R Block, Inc.; Morrisville (NC); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax specialist.

You will help schedule visits and ensure every client leaves satisfied. This role requires a friendly, organized individual who can multi-task in a fast-paced environment, support office upkeep, and assist across in-person, phone, and virtual channels.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multitask.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned

Skills

Fast-paced environment

Customer service

Multi-tasking

Time management

Microsoft Office

Education

High school diploma or equivalent

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax specialist.

You will help schedule visits and ensure every client leaves satisfied. This role requires a friendly, organized individual who can multi-task in a fast-paced environment, support office upkeep, and assist across in-person, phone, and virtual channels.