Seasonal Client Service & Receptionist (Tax Office)

H&R Block, Inc.; West Virginia; On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

H&R Block in Charleston, WV is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations in person. This role offers training and a path into tax preparation or office leadership.

You will greet clients, answer calls, check-in, and help maintain a clean, organized office while collaborating with tax professionals. Evening and weekend availability during tax season is required.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication abilities.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail.
• Proficiency with basic computer programs (Office, Teams).

Responsibilities

• Greet clients and create a welcoming first impression as the face of the office.
• Answer phone calls, schedule appointments, and connect clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and staff to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client-facing

Interpersonal skills

Multitasking

Attention to detail

Communication

Education

High school diploma/GED

Tools

MS Office

Teams

Scheduling systems

Job description

H&R Block in Charleston, WV is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations in person. This role offers training and a path into tax preparation or office leadership.

You will greet clients, answer calls, check-in, and help maintain a clean, organized office while collaborating with tax professionals. Evening and weekend availability during tax season is required.