Seasonal Front Desk & Client Services Associate

H&R Block, Inc.; Town of Turtle Lake (WI); Presencial; USD 17.000 - 25.000; A tiempo parcial

Descripción de la vacante

H&R Block is seeking a seasonal Client Service Professional / Receptionist to welcome clients and manage front-desk operations in person. You will greet clients, handle check-ins, schedule visits, and coordinate with tax professionals to ensure a smooth, friendly experience during tax season.

The role emphasizes professionalism, confidentiality, and strong teamwork. Training is provided, and this position offers in-office engagement in a collaborative, client-focused environment.

Formación

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and professional communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.

Responsabilidades

• Greet clients warmly and create a welcoming first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Conocimientos

Customer service

Communication

Multitasking

Attention to detail

Team collaboration

Educación

High school diploma/GED

Herramientas

Microsoft Office

Scheduling systems

Teams

Descripción del empleo

H&R Block is seeking a seasonal Client Service Professional / Receptionist to welcome clients and manage front-desk operations in person. You will greet clients, handle check-ins, schedule visits, and coordinate with tax professionals to ensure a smooth, friendly experience during tax season.

The role emphasizes professionalism, confidentiality, and strong teamwork. Training is provided, and this position offers in-office engagement in a collaborative, client-focused environment.