Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Massapequa (NY); Vor Ort; USD 23.000 - 37.000; Teilzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role involves greeting clients, managing check-in, scheduling, and coordinating with tax professionals to ensure smooth daily operations.

The position emphasizes confidentiality, client service excellence, and teamwork, with opportunities to grow into tax preparation or office leadership through training and support.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client interactions.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Kenntnisse

Interpersonal skills

Communication

Multitasking

Organizational skills

Customer service

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role involves greeting clients, managing check-in, scheduling, and coordinating with tax professionals to ensure smooth daily operations.

The position emphasizes confidentiality, client service excellence, and teamwork, with opportunities to grow into tax preparation or office leadership through training and support.