Seasonal Front Desk & Client Experience Specialist

H&R Block, Inc.; Moorefield (WV); Vor Ort; USD 17.000 - 25.000; Vollzeit

Zusammenfassung

H&R Block is seeking a seasonal Client Service Professional / Receptionist to welcome clients in person and support office operations. You will greet clients, handle scheduling, and connect clients with tax professionals in a friendly, confidential environment.

This role emphasizes teamwork, strong communication, and meticulous organization. It offers in-person hours during tax season with opportunities to advance into tax preparation or office leadership.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage check-in and document intake processes.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle client information confidentially.

Kenntnisse

Client-centric environment

Interpersonal communication

Multitasking

Organizational skills

Computer literacy

Evening/weekend availability

Ausbildung

High school diploma / GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block is seeking a seasonal Client Service Professional / Receptionist to welcome clients in person and support office operations. You will greet clients, handle scheduling, and connect clients with tax professionals in a friendly, confidential environment.

This role emphasizes teamwork, strong communication, and meticulous organization. It offers in-person hours during tax season with opportunities to advance into tax preparation or office leadership.