Seasonal Front Desk & Client Services Associate

H&R Block, Inc.; Kingsland (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients in person in Kingsland, TX. You will manage scheduling, support daily office operations, and assist tax professionals to ensure a smooth client experience.

Ideal candidates bring experience in fast-paced customer service, strong communication, and the ability to multitask, with flexibility to work evenings and weekends during tax season. This is an in-person role at a local office.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; ability to collaborate with team and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (e.g., Microsoft Office, Teams) and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients in person in Kingsland, TX. You will manage scheduling, support daily office operations, and assist tax professionals to ensure a smooth client experience.

Ideal candidates bring experience in fast-paced customer service, strong communication, and the ability to multitask, with flexibility to work evenings and weekends during tax season. This is an in-person role at a local office.