Seasonal Client Service & Front Desk Specialist

H&R Block, Inc.; East Orange (NJ); Vor Ort; USD 22.000 - 37.000; Teilzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client scheduling, support daily office operations, and collaborate with tax professionals to provide a smooth client experience.

The role is in-person, with opportunities to advance into tax preparation or office leadership, and requires availability for evenings and weekends during tax season.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with team collaboration.
• Ability to multitask and manage competing priorities.
• Attention to detail and follow-through in office tasks.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Kenntnisse

Customer service

Interpersonal skills

Multitasking

Professional communication

Office software

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client scheduling, support daily office operations, and collaborate with tax professionals to provide a smooth client experience.

The role is in-person, with opportunities to advance into tax preparation or office leadership, and requires availability for evenings and weekends during tax season.