Front Desk & Client Services Pro - Tax Office

H&R Block, Inc.; Kingsland (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. in Kingsland, GA is seeking a seasonal Client Service Professional / Receptionist to greet clients and serve as the friendly face of the office.

You will manage check-in, answer calls, schedule appointments, and support daily operations in person. This role offers training with opportunities to advance into tax preparation or office leadership, and requires availability evenings and weekends during tax season while collaborating with tax professionals and maintaining

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Detail-oriented with follow-through.
• Proficient with basic computer programs (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Computer literacy

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. in Kingsland, GA is seeking a seasonal Client Service Professional / Receptionist to greet clients and serve as the friendly face of the office.

You will manage check-in, answer calls, schedule appointments, and support daily operations in person. This role offers training with opportunities to advance into tax preparation or office leadership, and requires availability evenings and weekends during tax season while collaborating with tax professionals and maintaining