Seasonal Client Services Pro & Front Desk (In-Office)

H&R Block, Inc.; Rockdale (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of our in-person office. You will manage client scheduling, assist with daily office operations, and collaborate with tax professionals to deliver a smooth client experience.

This role emphasizes strong interpersonal skills, attention to detail, and the ability to handle confidential information while supporting tax season demands and office teamwork in Rockdale, Texas.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage priorities throughout the day.
• Excellent organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth operations.
• Handle sensitive client information with confidentiality.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Computer skills (MS Office, Teams)

Evenings & weekends availability

Education

High school diploma / GED

Tools

Microsoft Office Suite

Scheduling systems

Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of our in-person office. You will manage client scheduling, assist with daily office operations, and collaborate with tax professionals to deliver a smooth client experience.

This role emphasizes strong interpersonal skills, attention to detail, and the ability to handle confidential information while supporting tax season demands and office teamwork in Rockdale, Texas.