Seasonal Front Desk & Client Services Associate

H&R Block, Inc.; Austin (TX); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Austin, TX. This in-person role greets clients, manages scheduling, and supports daily office operations with tax professionals. It offers exposure to tax work and potential growth into tax preparation or leadership.

Responsibilities include client check-in, document handling, team collaboration, and maintaining a professional front desk. Evening/weekend availability during tax season is required.

Qualifications

• Requires experience in a fast-paced, client-centric environment.
• Strong communication and interpersonal abilities for professional client interactions.
• Ability to multitask and manage competing priorities during the day.
• Organizational skills and attention to detail are essential.
• Comfort with basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake; scan and organize documents.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals and team members for smooth operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Attention to detail

Availability evenings/weekends

Office software

Education

High school diploma / GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Austin, TX. This in-person role greets clients, manages scheduling, and supports daily office operations with tax professionals. It offers exposure to tax work and potential growth into tax preparation or leadership.

Responsibilities include client check-in, document handling, team collaboration, and maintaining a professional front desk. Evening/weekend availability during tax season is required.