Seasonal Front Desk & Client Care Specialist

H&R Block, Inc.; Round Rock (TX); Vor Ort; USD 21.000 - 28.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Comprehensive benefits

Life/work balance support

Zusammenfassung

H&R Block in Round Rock, TX is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client check-in, answer calls, schedule appointments, and help route clients to the right tax professional in person.

This in-person role offers training, opportunities to advance into tax preparation or office leadership, and a supportive team environment. Availability to work evenings and weekends during tax season is required.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Kenntnisse

Interpersonal skills

Communication skills

Multitasking

Organization

Tech proficiency

Evenings/weekends availability

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block in Round Rock, TX is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client check-in, answer calls, schedule appointments, and help route clients to the right tax professional in person.

This in-person role offers training, opportunities to advance into tax preparation or office leadership, and a supportive team environment. Availability to work evenings and weekends during tax season is required.