Seasonal Front Desk & Client Services

H&R Block, Inc.; Boca Raton (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

H&R Block, Inc. in Boca Raton, FL is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily office operations during tax season.

This in-person role requires strong communication and multitasking as you connect clients with the right tax professionals. You will handle scheduling, document intake, and office organization, collaborating with tax professionals to ensure a smooth client experience.

Qualifications

• Experience in a fast-paced client-facing environment.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized during tax season.
• Proficiency with basic computer tools and scheduling systems.
• Evening and weekend availability during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer phones, schedule appointments, and match clients with tax professionals.
• Manage check-in and document intake processes.
• Maintain organized and clean front desk and office area.
• Collaborate with staff to support daily operations and confidentiality.

Skills

Customer service

Communication

Multitasking

Office software

Team collaboration

Education

High school diploma or GED

Tools

Microsoft Office

Scheduling software

Job description

H&R Block, Inc. in Boca Raton, FL is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily office operations during tax season.

This in-person role requires strong communication and multitasking as you connect clients with the right tax professionals. You will handle scheduling, document intake, and office organization, collaborating with tax professionals to ensure a smooth client experience.