Seasonal Front Desk & Client Concierge

H&R Block, Inc.; Pompano Beach (FL); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist in Pompano Beach to greet clients, manage scheduling, and support daily office operations in person. This frontline role offers training and a path toward tax preparation or office leadership within a tax office setting.

The ideal candidate will help match clients with the right tax professional, maintain confidential records, and ensure a welcoming, professional environment during tax season and beyond.

Qualifications

• Experience in a fast-paced, client-centric environment is preferred.
• Professional communication and teamwork skills are essential.
• Ability to multitask and manage priorities throughout the day.
• Attention to detail and discretion with client information.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain a clean, organized office to support a professional client experience.
• Collaborate with tax professionals and team members to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Confidentiality

Basic computer skills

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist in Pompano Beach to greet clients, manage scheduling, and support daily office operations in person. This frontline role offers training and a path toward tax preparation or office leadership within a tax office setting.

The ideal candidate will help match clients with the right tax professional, maintain confidential records, and ensure a welcoming, professional environment during tax season and beyond.