Seasonal Client Service Receptionist — Tax Office

H&R Block, Inc.; Boynton Beach (FL); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Competitive pay

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the friendly first point of contact for clients in our Boynton Beach office.

The role involves greeting clients, handling check-ins, scheduling, and coordinating with tax professionals to ensure smooth daily operations. This in-person position requires strong customer service, multitasking, and communication skills, with availability to work evenings and weekends during tax season.

Qualifications

• Experience in a fast-paced client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Communication

Multitasking

Attention to detail

Team collaboration

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the friendly first point of contact for clients in our Boynton Beach office.

The role involves greeting clients, handling check-ins, scheduling, and coordinating with tax professionals to ensure smooth daily operations. This in-person position requires strong customer service, multitasking, and communication skills, with availability to work evenings and weekends during tax season.