Seasonal Front Desk & Client Concierge – Tax Office

H&R Block, Inc.; Boynton Beach (FL); On-site; USD 19,000 - 30,000; Part time

Job summary

H&R Block, Inc. in Boynton Beach, FL is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage appointments, and support daily office operations.

You will be the first impression for the office, match clients with the right tax professional, and process check-ins and documents with confidentiality. This in-person role offers training and a pathway into tax preparation or leadership.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and professional communication with teams and clients.
• Ability to multitask and manage competing priorities.
• Attention to detail and follow-through in a busy office.
• Comfort with basic computer programs and scheduling solutions.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phones, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Communication

Multitasking

Organization

Education

High school diploma / GED

Tools

Microsoft Office

Scheduling systems

Job description

H&R Block, Inc. in Boynton Beach, FL is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage appointments, and support daily office operations.

You will be the first impression for the office, match clients with the right tax professional, and process check-ins and documents with confidentiality. This in-person role offers training and a pathway into tax preparation or leadership.