Seasonal Front Desk & Client Service Specialist (In-Office)

H&R Block, Inc.; Westminster (CO); On-site; USD 21,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist for our Westminster, CO office. You will greet clients, manage check-ins, handle scheduling, and support daily office operations in person.

The role offers hands-on exposure to tax professionals and a path toward tax preparation or leadership, with a focus on confidentiality, organization, and high-quality client service during the busy tax season.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills; collaborate with team.
• Able to multitask and manage multiple priorities.
• Organized with attention to detail and follow-through.
• Proficient with basic computer programs (MS Office, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and project a welcoming, professional image.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

multitasking

communication

organization

computer skills

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist for our Westminster, CO office. You will greet clients, manage check-ins, handle scheduling, and support daily office operations in person.

The role offers hands-on exposure to tax professionals and a path toward tax preparation or leadership, with a focus on confidentiality, organization, and high-quality client service during the busy tax season.