Tax Office Front Desk & Client Services Specialist

H&R Block, Inc.

Westminster (CO)

Sur place

USD 21 000 - 37 000

Temps partiel

Il y a 3 jours
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Résumé du poste

H&R Block in Westminster, CO is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for every client. You will greet clients, answer calls, schedule appointments, and guide clients to the right tax professional.

This role supports daily office operations, manages check-in and intake, and helps keep the office organized and confidential. Training provided; this is a stepping stone into tax preparation or office leadership, with opportunities during

Qualifications

  • Experience in a fast-paced, client-centric environment.
  • Ability to greet clients professionally and support office operations.
  • Strong communication and teamwork skills.
  • Proficient with basic computer programs and scheduling tools.
  • Available to work evenings and weekends during tax season.

Responsabilités

  • Greet clients warmly and create a welcoming first impression.
  • Answer phone calls, schedule appointments, and match clients with tax professionals.
  • Manage client check-in and intake processes, including scanning documents.
  • Maintain office organization and cleanliness to support a smooth, professional client experience.
  • Collaborate with tax professionals to ensure seamless daily operations.
  • Handle sensitive client information with confidentiality, discretion, and care.

Connaissances

Customer service
Interpersonal communication
Multitasking
Organizational skills
Microsoft Office
Microsoft Teams
Scheduling systems
Evenings and weekends availability

Formation

High school diploma/GED

Outils

Scheduling software

Description du poste

H&R Block in Westminster, CO is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for every client. You will greet clients, answer calls, schedule appointments, and guide clients to the right tax professional.

This role supports daily office operations, manages check-in and intake, and helps keep the office organized and confidential. Training provided; this is a stepping stone into tax preparation or office leadership, with opportunities during

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