Seasonal Front Desk & Client Service Specialist

H&R Block, Inc.; Colorado Springs (CO); Presencial; USD 21.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical and prescription coverage

401(k) Plan

Employee Assistance Program

Fitness center programs

Associate discount program

Travel insurance

Descripción de la vacante

H&R Block, Inc. seeks a Seasonal Client Service Professional/Receptionist to greet clients, manage scheduling, and support daily office operations in Colorado Springs.

The role offers training and potential growth into tax preparation or leadership, and requires in-person presence during tax season. Responsibilities include welcoming clients, routing to tax professionals, processing intake documents, maintaining office organization, and safeguarding confidential information while collaborating

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conocimientos

Client service

Interpersonal skills

Multitasking

Organization

Tech tools

Evenings & weekends availability

Educación

High school diploma or GED

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. seeks a Seasonal Client Service Professional/Receptionist to greet clients, manage scheduling, and support daily office operations in Colorado Springs.

The role offers training and potential growth into tax preparation or leadership, and requires in-person presence during tax season. Responsibilities include welcoming clients, routing to tax professionals, processing intake documents, maintaining office organization, and safeguarding confidential information while collaborating