Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Denver (CO); On-site; USD 27,000 - 37,000; Full time

Job summary

H&R Block, Inc. in Denver, CO seeks a seasonal Client Service Professional / Receptionist to warmly welcome clients, manage scheduling, and support daily office operations in-person. You will connect clients with the right tax pro, assist with intake, and maintain a polished front office during tax season.

Ideal candidates are strong communicators with client-service experience, capable of multitasking, and comfortable using basic office software. Evening and weekend availability is required.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and team collaboration skills.
• Ability to multitask and manage priorities.
• Attention to detail and follow-through.
• Comfort with Microsoft Office, Teams, and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake, including document handling.
• Maintain clean, organized, professional office environment.
• Collaborate with tax professionals to ensure smooth operations.
• Handle sensitive client information with discretion.

Skills

Customer service

Communication

Multitasking

Organization

Basic computer skills

Evenings/weekends availability

Education

High school diploma/GED

Job description

H&R Block, Inc. in Denver, CO seeks a seasonal Client Service Professional / Receptionist to warmly welcome clients, manage scheduling, and support daily office operations in-person. You will connect clients with the right tax pro, assist with intake, and maintain a polished front office during tax season.

Ideal candidates are strong communicators with client-service experience, capable of multitasking, and comfortable using basic office software. Evening and weekend availability is required.