Seasonal Front Desk & Client Services Specialist

H&R Block, Inc.; Washington (IN); On-site; USD 22,000 - 28,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-ins, and support day-to-day office operations in person. You will coordinate scheduling, connect clients with the right tax professionals, and help maintain a professional client experience during tax season.

This in-office role offers training and opportunities to grow toward tax preparation or office leadership while working with a supportive team of tax professionals.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs and scheduling systems (e.g., Microsoft Office, Teams).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service

Communication

Multitasking

Organization

Office software

Scheduling systems

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-ins, and support day-to-day office operations in person. You will coordinate scheduling, connect clients with the right tax professionals, and help maintain a professional client experience during tax season.

This in-office role offers training and opportunities to grow toward tax preparation or office leadership while working with a supportive team of tax professionals.