Seasonal Client Concierge & Front Desk

H&R Block, Inc.; Firestone (CO); On-site; USD 21,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Colorado. You’ll be the friendly first impression, greet clients, schedule appointments, and support daily office operations alongside tax professionals.

This in-person role offers training and potential for growth into tax preparation or office leadership. Availability for evenings and weekends during tax season is required, and prior hospitality or customer service experience is a plus.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Multitasking

Communication

Organization

Follow-through

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Colorado. You’ll be the friendly first impression, greet clients, schedule appointments, and support daily office operations alongside tax professionals.

This in-person role offers training and potential for growth into tax preparation or office leadership. Availability for evenings and weekends during tax season is required, and prior hospitality or customer service experience is a plus.