Seasonal Front Desk & Client Care Professional

H&R Block, Inc.; Wellington (CO); On-site; USD 21,000 - 37,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the friendly face of the office in Colorado. You will greet clients, assist with scheduling, and support daily operations alongside tax professionals.

This hands-on role offers training and a pathway into tax preparation or leadership opportunities. In this in-person position, you’ll handle client check-in, document intake, and coordinate with team members to maintain a professional, efficient client experience

Qualifications

• Seasonal role in a fast-paced, client-centric environment.
• Excellent communication and interpersonal skills.
• Ability to multitask and manage priorities across the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer tools and scheduling systems.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Customer service

Interpersonal skills

Multitasking

Attention to detail

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the friendly face of the office in Colorado. You will greet clients, assist with scheduling, and support daily operations alongside tax professionals.

This hands-on role offers training and a pathway into tax preparation or leadership opportunities. In this in-person position, you’ll handle client check-in, document intake, and coordinate with team members to maintain a professional, efficient client experience