Seasonal Front Desk & Client Concierge (In-Person)

H&R Block, Inc.; Rifle (CO); Presencial; USD 21.000 - 37.000; Jornada completa

Descripción de la vacante

H&R Block in Denver, CO is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations. This in-person role requires strong communication and organizational skills and availability evenings/weekends during tax season.

You will greet clients, route them to the right tax professional, handle intake, and maintain a tidy, professional office while protecting sensitive information.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for team and client interactions.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs (e.g., Microsoft Office, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Conocimientos

Client service

Interpersonal communication

Multitasking

Organizational skills

Phone handling

Educación

High school diploma/GED

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block in Denver, CO is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations. This in-person role requires strong communication and organizational skills and availability evenings/weekends during tax season.

You will greet clients, route them to the right tax professional, handle intake, and maintain a tidy, professional office while protecting sensitive information.