Seasonal Front Desk & Client Concierge (In-Person)

H&R Block, Inc.; Westminster (CA); On-site; USD 23,000 - 37,000; Full time

Job summary

H&R Block, Inc. in Westminster, CA is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations as part of a team of tax professionals. This in-person role offers hands-on training and a path into tax preparation or office leadership.

The position requires availability to work evenings and weekends during tax season and provides a stepping stone into further opportunities within the tax office.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Team collaboration

Multitasking

Attention to detail

Computer proficiency

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Westminster, CA is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations as part of a team of tax professionals. This in-person role offers hands-on training and a path into tax preparation or office leadership.

The position requires availability to work evenings and weekends during tax season and provides a stepping stone into further opportunities within the tax office.