Seasonal Front Desk & Client Service Specialist

H&R Block, Inc.; Somers Point (NJ); On-site; USD 22,000 - 37,000; Full time

Job summary

H&R Block, Inc. in Somers Point, NJ is hiring a seasonal Client Service Professional / Receptionist who will greet clients, manage check-in, and support daily office operations.

You'll coordinate scheduling, answer calls, and connect clients with the right tax professional, while maintaining a professional, confidential, and welcoming office environment. This in-person role offers training and growth opportunities during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with professional client service.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service mindset

Interpersonal communication

Multitasking

Organizational skills

Basic computer skills

Evening/weekend availability

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. in Somers Point, NJ is hiring a seasonal Client Service Professional / Receptionist who will greet clients, manage check-in, and support daily office operations.

You'll coordinate scheduling, answer calls, and connect clients with the right tax professional, while maintaining a professional, confidential, and welcoming office environment. This in-person role offers training and growth opportunities during tax season.