Seasonal Client Concierge & Receptionist

H&R Block, Inc.; Somerville (NJ); Presencial; USD 22.000 - 37.000; A tiempo parcial

Descripción de la vacante

H&R Block in Somerville, NJ, is seeking a seasonal Client Service Professional / Receptionist. The role is in-person, serving as the first impression, managing client check-in, scheduling, and office operations while supporting tax professionals.

Candidates should excel in a fast-paced, client-centric environment, possess strong interpersonal skills, and be available to work evenings and weekends during tax season. Prior front desk or hospitality experience is a plus.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; collaborate effectively with team and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Conocimientos

Fast-paced environment

Interpersonal communication

Multitasking

Organization

Computer literacy

Educación

High school diploma/GED

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block in Somerville, NJ, is seeking a seasonal Client Service Professional / Receptionist. The role is in-person, serving as the first impression, managing client check-in, scheduling, and office operations while supporting tax professionals.

Candidates should excel in a fast-paced, client-centric environment, possess strong interpersonal skills, and be available to work evenings and weekends during tax season. Prior front desk or hospitality experience is a plus.