Seasonal Front Desk & Client Service Specialist

H&R Block, Inc.; Mason (OH); Presencial; USD 18.000 - 23.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Comprehensive benefits

Descripción de la vacante

H&R Block in Mason, OH seeks a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations in person. You will greet clients, schedule appointments, manage check-in, and collaborate with tax professionals to ensure a smooth experience during tax season.

Applicants should have strong interpersonal skills, be able to multitask, and be comfortable with Microsoft Office and scheduling tools. Evening and weekend availability is preferred.

Formación

• Experience in fast-paced, client-centric environments.
• Strong ability to greet clients professionally and handle sensitive information.
• Proven multitasking and organizational skills in an office setting.
• Comfort with basic computer programs and scheduling tools.

Responsabilidades

• Greet clients and create a welcoming first impression.
• Answer phones, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document handling.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle confidential client information with care.

Conocimientos

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Computer literacy

Scheduling software

Educación

High school diploma/GED or equivalent

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block in Mason, OH seeks a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations in person. You will greet clients, schedule appointments, manage check-in, and collaborate with tax professionals to ensure a smooth experience during tax season.

Applicants should have strong interpersonal skills, be able to multitask, and be comfortable with Microsoft Office and scheduling tools. Evening and weekend availability is preferred.