Seasonal Client Services & Front Desk Specialist

H&R Block, Inc.; Middletown Township (PA); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Opportunities for growth

Job summary

H&R Block is seeking a friendly, in-person seasonal Client Service Professional / Receptionist. You will greet clients, manage scheduling, and support daily office operations alongside tax professionals. The role provides a pathway into tax preparation or office leadership with on-site duties during tax season.

Ideal candidates will have strong interpersonal skills, multitasking abilities, and experience in fast-paced environments. Evening and weekend availability is required.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong communication and collaboration with team members.
• Ability to manage multiple tasks with attention to detail.
• Comfort using basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document handling.
• Maintain a clean, organized office to support a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle confidential client information with discretion.

Skills

Interpersonal skills

Multitasking

Organizational skills

Microsoft Office

Scheduling systems

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling software

Job description

H&R Block is seeking a friendly, in-person seasonal Client Service Professional / Receptionist. You will greet clients, manage scheduling, and support daily office operations alongside tax professionals. The role provides a pathway into tax preparation or office leadership with on-site duties during tax season.

Ideal candidates will have strong interpersonal skills, multitasking abilities, and experience in fast-paced environments. Evening and weekend availability is required.