Seasonal Front Desk & Client Service Specialist

H&R Block, Inc.; Lompoc (CA); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Competitive pay

401(k) plan

Associate Tax Prep benefit

Discount program

Job summary

H&R Block in California is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, schedule appointments, and support daily office operations in person. You will work with tax professionals to ensure a smooth client experience and maintain confidentiality.

This in-person role offers training, opportunities to advance into tax preparation or office leadership, and shifts during tax season, including evenings and weekends.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Familiarity with basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Interpersonal skills

Communication

Multitasking

Organization

Tech savvy

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block in California is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, schedule appointments, and support daily office operations in person. You will work with tax professionals to ensure a smooth client experience and maintain confidentiality.

This in-person role offers training, opportunities to advance into tax preparation or office leadership, and shifts during tax season, including evenings and weekends.