Seasonal Front Desk & Client Concierge

H&R Block, Inc.; Yreka (CA); On-site; USD 23,000 - 37,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Life and work support

Job summary

H&R Block in California invites applications for a seasonal Client Service Professional / Receptionist. You will greet clients, manage check-ins, answer calls, schedule appointments, and support tax professionals in a busy office environment.

This in-person role offers training, room for growth into tax preparation or office leadership, and requires availability evenings and weekends during tax season. Join a team committed to delivering a professional, welcoming client experience.

Qualifications

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Experience in fast-paced environment

Interpersonal and communication skills

Multitasking

Organizational skills

Computer literacy (MS Office, Teams, &

Evenings & weekends availability

Education

High school diploma/GED or equivalent

Job description

H&R Block in California invites applications for a seasonal Client Service Professional / Receptionist. You will greet clients, manage check-ins, answer calls, schedule appointments, and support tax professionals in a busy office environment.

This in-person role offers training, room for growth into tax preparation or office leadership, and requires availability evenings and weekends during tax season. Join a team committed to delivering a professional, welcoming client experience.