Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Fortuna (CA); On-site; USD 23,000 - 37,000; Part time

Job summary

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist in California to greet clients and manage scheduling. The role provides training to grow into tax preparation or leadership and is an in-person position.

You will answer calls, coordinate appointments, scan and organize documents, and support day-to-day office operations with a team of tax professionals. Evening and weekend availability during tax season is required.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and professional communication.
• Ability to multitask and manage priorities.
• Detail-oriented with good follow-through.
• Comfort with basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage check-in and intake, scan and organize documents.
• Keep the office tidy and organized for a professional experience.
• Collaborate with tax professionals to ensure smooth operations.
• Handle sensitive client information with confidentiality.

Skills

Customer service

Communication

Multitasking

Organizational skills

Office software

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist in California to greet clients and manage scheduling. The role provides training to grow into tax preparation or leadership and is an in-person position.

You will answer calls, coordinate appointments, scan and organize documents, and support day-to-day office operations with a team of tax professionals. Evening and weekend availability during tax season is required.