Seasonal Front Desk & Client Service Pro (Tax Season)

H&R Block, Inc.; Redding (CA); On-site; USD 23,000 - 37,000; Full time

Job summary

H&R Block, Inc. in California seeks a seasonal Client Service Professional / Receptionist to greet clients and manage check-ins. This in-person role supports scheduling, daily office operations, and coordination with tax professionals. No remote work.

The position emphasizes client-first service, confidentiality, and teamwork, with evenings and weekend shifts during tax season. Training provided, potential path into tax prep or office leadership.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Interpersonal skills

Multitasking

Organization

Microsoft Office

Scheduling systems

Evenings/Weekends

Education

High school diploma/GED

Job description

H&R Block, Inc. in California seeks a seasonal Client Service Professional / Receptionist to greet clients and manage check-ins. This in-person role supports scheduling, daily office operations, and coordination with tax professionals. No remote work.

The position emphasizes client-first service, confidentiality, and teamwork, with evenings and weekend shifts during tax season. Training provided, potential path into tax prep or office leadership.