Seasonal Front Desk & Client Experience Specialist

H&R Block, Inc.; Rohnert Park (CA); Presencial; USD 23.000 - 37.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Comprehensive benefits

Descripción de la vacante

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in California. You will manage client scheduling, support daily operations, and work with a team of tax professionals in person.

This in-person role offers training and a path into tax preparation or office leadership. The ideal candidate excels at client service, multitasks, and remains highly organized while handling confidential information with discretion in a fast-paced

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.

Responsabilidades

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conocimientos

Interpersonal skills

Multitasking

Organizational skills

Communication skills

Computer literacy

Evenings/weekends availability

Educación

High school diploma/GED

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in California. You will manage client scheduling, support daily operations, and work with a team of tax professionals in person.

This in-person role offers training and a path into tax preparation or office leadership. The ideal candidate excels at client service, multitasks, and remains highly organized while handling confidential information with discretion in a fast-paced