Seasonal Client Experience Specialist - In-Office Front Desk

H&R Block, Inc.; La Pine (OR); Sur place; USD 19 000 - 25 000; Temps partiel

Résumé du poste

H&R Block, Inc. in Oregon seeks a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and coordinate scheduling. This in-person role supports a team of tax professionals and drives a welcoming client experience.

Expect to work evenings and weekends during tax season, with opportunities to learn tax processes and advance into office leadership or tax preparation through training and exposure to daily operations.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.

Responsabilités

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Connaissances

Interpersonal skills

Multitasking

Attention to detail

Office software

Formation

High school diploma or GED

Outils

Microsoft Office

Microsoft Teams

Scheduling systems

Description du poste

H&R Block, Inc. in Oregon seeks a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and coordinate scheduling. This in-person role supports a team of tax professionals and drives a welcoming client experience.

Expect to work evenings and weekends during tax season, with opportunities to learn tax processes and advance into office leadership or tax preparation through training and exposure to daily operations.