Seasonal Front Desk & Client Service Pro (In-Person)

H&R Block, Inc.; Elkhart (IN); On-site; USD 26,000 - 38,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Elkhart, IN to warmly greet clients and manage scheduling. This on-site role supports daily office operations and collaborates with tax professionals to ensure a smooth client experience during tax season.

Ideal candidates excel in fast-paced client service, multitasking, and teamwork. Availability evenings and weekends is required during tax season, with training provided to develop tax-prep and leadership skills.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills and attention to detail.
• Professional communication with clients and team.

Responsibilities

• Greet clients warmly and create a professional first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness for a smooth experience.
• Collaborate with tax professionals and team members to support daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Multitasking

Organizational skills

Communication

Microsoft Office

Scheduling systems

Evenings/weekends avail.

Team collaboration

Education

High school diploma / GED

Tools

Microsoft Office

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Elkhart, IN to warmly greet clients and manage scheduling. This on-site role supports daily office operations and collaborates with tax professionals to ensure a smooth client experience during tax season.

Ideal candidates excel in fast-paced client service, multitasking, and teamwork. Availability evenings and weekends is required during tax season, with training provided to develop tax-prep and leadership skills.